FAQ

How quickly do you ship?

Orders ship within 24 business hours after we receive them. Orders received before 2:00pm EST Monday through Friday usually ship the same business day

How can I find out when my order will arrive?

We send an email confirming your order the day your order is received. When your order ships we send a second email with information to track your order.

If you have any questions or problems, please email us at info@binaminc.com

How long shipping takes?

Usually shipping alongside US takes 2-3 business days.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@binaminc.com

Do you acсept return?

If for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase within 30 days after receiving your order.
To know what item to be eligible for return, please, check our full return policy

How can I cancel my order?

Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 15% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.

Do you ship outside the United States?

We do not ship internationally outside of the USA.

How can I ask a question?

Just send us message through this form Contact